I received a call for an estimate and heard the same story. The do-it-yourselfer home owners really enjoyed pressure washing their driveway every spring, even though it took days of their spring landscaping ritual. This year they decided to call Hidden Gem for a evaluation. The client ask some basic questions, and the EATOILS™ microbial process Hidden Gem uses was explained. Then the big question came, “OK, how much is all this going to cost me?” After some measuring and punching numbers on the calculator, I gave them the number. Quite surprised, “How soon can you start?” Being early per-spring rush, I looked at the weather and suggest the first semi-warm day that was only a few days away; the client responded “PERFECT”.
On the day of service, the client was very interested in the EATOILS™ process, and when he saw the bubbles as I agitated he said “Look at those little guys go!” I explained this is how I would get a perfect finish in a few hours. The microbes were waking up and already cleaning into the pores of the concrete. He said it normally took them days of sore muscles. I continued to explain the microbes and what they were doing as I let the per-treatment microbes work. Then it was time for the big guns … 28” surface cleaner and 4GPM of horsepower driven water.
A few hours later the clients came out with extreme excitement. They never expected their driveway could be that clean!!! I love satisfied customers!! There comment the next day was “You will get great recommendations for your work and the microbe cleaning process. It’s like little diamonds are in it when the sun shines on it.”